greeting etc etc

what can I help you with such and such...

Its not working...

Ok we'll help you out with fixing it, now what exactly is IT ma'am?

The program...

Which one ma'am, there are about 20 installed on your machine.

The one I use everday...

ok

(time to take over her workstation, before I get frustrated)

Ma'am minimize any open windows you have...

Whats that?

Ma'am in the top right corner of any open programs or windows you see three small boxes, one is a minus sign click on it.

I'm no computer genius here stop talking over my head.

Sorry, ma'am that wasnt the intent, can you just hold down your windows button and hit the "m" key.

Oh now you're mocking me, there is no windows key!!!!

Its two keys over from your space bar ma'am, it has the windows logo on it....

Oh I found it! (I'm thinking great for you lady)

look for an icon that says such and such on your desktop pls ma'am.

its not there..

Its there ma'am, it has to be, when we put them there we make it so you guys cant move 'em or delete 'em. 6 minutes later....

I found the such and such icon! ( how it took you 6 minutes to scan through icons I dont know)

Thank goodness I'm on vacation....... this was just 12-15 minutes of a hour + long support call today




:mad: :mad:

:laughs:

hang in there... in 35 more years you'll never have to deal with her agian:devil:

In my best Nelson voice"HA HA":D , Get a job outside and you will be able to laugh at indoor knuckleheads with impunity.:happy:

:crying:

TT - I do tech support too, and all I can say is "Ah feel your pain"

:smash: :smash: :smash:

And this is why I work a tech job that I set my own hours. :laughs:

send a technician to reimage my system...

whats wrong ma'am?

The program isnt there...

Which one ma'am?

The one I need...

Oh I see...(launch remote tools)

Ma'am you wanna right click that ONE program you have on your tool bar then select maximize.....

OMG there it is.....

I gotta push through this school thing real quik.....

I love that avatar!:D

Hey, TT, this is starting to sound like the SNL skit "Nick Burns, The Company Computer Guy"....


"MOOOOVE" :hihi:

My monitor at home is not working. Can't see a thing.

Does that mean I have to change the light bulb inside?

No just re-light the pilot ILS

The pilot lights on those things go out every once in awhile:mad: :( ;)