I have been having an issue with PayPal and tried to talk to a rep. regarding my account. I called the customer service people and was asked for all of my banking information including my Internet access code to access my bank account. I wouldn't give anyone that info, as that would allow any agent with access to this info to clean out my entire account. Is this the information that everyone has given the Pay Pal people?

With the mess going on with TJ MAX and other sources I am concerned. I have had my credit card info compromised by another source and believe me it is not an easy thing to straighten out.

Also - while on the phone with Pay Pal this AM, after answering all their questions I asked where their office was located. Specifically the one I was talking to. The answer I got was that they were not allowed to disclose that info. I then asked if they were in the US. She answered "sort of". The accent was not a US accent! That sure as heck tells me that they are an offshore company. Talk about opportunity to hack a financial account!

https://www.paypal.com/
doesn't sound right to me !!

I'm about to go that route too as I'm getting stiffed on some PC memory I bought. Will need to go thru PayPal :wall:

Were you calling a number from the paypal site or from an email?

There's no reason they should need or be asking for your banking access info.

Sounds suspicious to me.

-spence

Be very wary of EMails claiming to be Paypal or EBay seeking account info or directing you to call a toll free number. The vast majority are scams.

Never respond to emails or use info from emails regarding Paypal. Always go to the site(typed exactly as vanstaal posted)to get info and numbers.

The only thing they need is the credit card account # that they charge against after you make a purchase. Don't give them anything. Maybe I am a little off on this, but my understanding was that everyone just gives a CC # and thats that. Does anyone do something different like a giving a bank account #?.

I went directly to Pay Pal site.:yak5:

Maybe I am a little off on this, but my understanding was that everyone just gives a CC # and thats that. Does anyone do something different like a giving a bank account #?.

I believe Paypal requires a bank account, like a checking account. At least it did when I registered some years ago.

-spence

I'd call them back and explain your issue with their request. It may be helpful to understand exactly why they were asking for what they were. Perhaps it was just a misunderstanding?

-spence

Yes they want your bank number to be verified. I think you can do some limited things with just a CC. However, all you need to do is create an additional checking accout with $20 it in. Costs nothing at your bank to do this. Then, provide those details to paypal. If you need more $ in that account to buy something, simply transfer the $ from some other account into the one you created for paypal. Should there be no money in that account..the backup source is the credit card.

IMO paypal is pretty safe. The biggest problem is with dirtbags sending out mass mailings of phishing sites. Dummy look-alike paypal sites that you respond to and they get your password. Lots of people fall for this. They are identical looking. The only way you can be sure is to enter www.paypal.com in your address bar. Never click on a link from an email taking you to paypal. The good news is that paypal covers you even if you get suckered into this deal. It takes a few weeks but you get your $ back . (It happened to me a couple years ago)


All that said....you are never completely safe...the information on the bottom of every check you write contains all the data you need to drain your account. Most merchacts that do direct pay can suck your money out just with the info on a blank check. The reason most don't ....it is a felony

That is another reason I like paypal, no merchant ever gets any personal financial info.

You will be asked for the account name, form of charge used, whether it be a credit card or direct withdrawal from the account also the routing number for you're account. ANYTHING above this is NOT necessary!

Be very careful with this company as they can lock your account and freeze any funds in there, rule of thumb for me is NO direct withdrawals and a separate credit card with a small credit limit just for this site, like a $500.00 limit. This way any problems ... the most they can get me for is $500.00 and no more.

Users beware!!!!

I've had to deal with a few of the e-bay deadbeats, and my friend I never spoke to anyone, didn't have too. My brother had dealings with them, over the phone, and I believe they are out in California somewhere. How did you get a phone #?
What a drag it is dealing with that ebay stuff when it goes sour.:rocketem:

I forward any and all mail from PayPal to spoof@paypal.com. The replies have always, ALWAYS confirmed my suspicions that the e-mails were fraudulant. ALWAYS. No matter how official the mail looks, I never reply to an e-mail from PayPal without forwarding it to spoof first. The penalties for this sort of thing should be the same as armed robbery. It's more dangerous to the world economy and commerce.

Thank you for contacting PayPal about a fraudulent (spoof) email or Web
site. We appreciate you bringing this suspicious email to our attention.

We can confirm that the email you received was not sent by PayPal. Any
website which may be linked to this email is not authorized or used by
PayPal.

Our fraud prevention team is working to disable any website linked to
this email. In the meantime, please do not enter any information into
this website. If you have already done so, you should immediately log
into your PayPal account and change your password, as well as your
security questions and answers. We also recommend that you contact your
bank and credit card company immediately.

Please follow the instructions below to report an unauthorized
transaction associated with your PayPal account:

If you are able to log into your PayPal account:

1. Log in to your account at https://www.paypal.com
2. Select the "Resolution Center" subtab.
3. Click "Open a dispute."
4. Select "Unauthorized transaction," then click "Continue."
5. Enter or select the transaction ID for the transaction you would like
to dispute, then click "Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, then
click "Continue."
7. Confirm that the claim is correct, then click "Submit."

If you cannot log in to your account, follow the instructions below to
report an unauthorized transaction associated with your PayPal account:

1. Go to https://www.paypal.com/
2. Click on the "Security Center" link located at the bottom of any
page.
3. Under the "Report a Problem" column, click on "Unauthorized
Transaction."
4. Click "Continue" under "Unable to log in?"
5. Confirm that the transaction in question is unauthorized then click
"Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, then
click "Preview."
7. Confirm that the claim is correct, then click "Submit."
8. Confirm your account ownership by entering the financial information
requested, then click "Continue."

Lastly, we recommend taking a few steps to protect yourself from
identity theft:

1. Download the SafetyBar, a toolbar for Outlook and Outlook Express,
which identifies known spoof emails.
2. Get eBay Toolbar with Account Guard which warns you when you're on a
potentially fraudulent (spoof) Web site.
3. Sign up for Equifax Credit Alerts for PayPal Users, a program that
provides an early warning detection system in the event of identity
theft. Find out more by visiting the PayPal Identity Protection Center
at www.paypal.com/idprotection.
4. Frequently monitor your PayPal account for suspicious activity.

For additional tips please visit the PayPal Security Center at
https://www.paypal.com/security.

Thank you again for sending us your report. We appreciate your efforts
to keep PayPal safe.

Sincerely,

PayPal
PayPal Account Review Department
__________________________________________________ ____________

Important: PayPal and its representatives will NEVER ask you to reveal
your password. There are NO EXCEPTIONS to this policy. If anyone
claiming to work for PayPal asks for your password under any
circumstances, by email or by phone, please refuse and immediately
contact us via our secure webform online.

I just got a phising e-mail this morning, asking me to verify my personal infor for a brokerage account that I don't have. I wish there was some kind of siler bullet you could just send to the false website that would cause it to instantly implode!

Ive had some good frauds come by email using the html page of bank of america to re-enter codes said to be tampered with...you enter through the bogus page that has been re-linked to go to the thiefs page ....the give away is that I'm getting the emails to an address I only use for my martial art school website !
I was recently hacked by a nigerian based scam to an ecommerce site....they went in and clicked the cc gateway button 'off' so any cc info was shown with info of owner on site..I checkit everyday and caught them before they got anything....the give away LMAO the guy called my mother in law , 1st call lol she knew there where no salesmen from our site, so tried to keep him talking to get his info.....point being here that a guy may get your name etc from such a hack... usually only the exp date and contact info [ only the exp date and shipping & ph are kept on site]
So if someone calls with your info and only the exp date he can convince you theres a problem etc...and you may unwittingly give the whole correct number....
Never give the info , always do it yourself throught he sites you know.
If I could find the guy :tooth:

I've had problems getting in touch with them - if you go to this site (http://www.paypalsucks.com/) it'll give you direct phone #'s and other revolting Paypal info.