Setting up an account at the new cottage to match the Verizon account we have now you would think would be easy. Nothing about it was easy, two hours on an internet chat with someone probably in India, the tech today doing the install said he hears that complaint ever install.

I SO MISS the days of picking up the phone and getting someone to answer after a few rings and answering good morning how can I help you. Customer service is anything but in today’s online world.