Striper Talk Striped Bass Fishing, Surfcasting, Boating

Striper Talk Striped Bass Fishing, Surfcasting, Boating (http://www.striped-bass.com/Stripertalk/index.php)
-   StriperTalk! (http://www.striped-bass.com/Stripertalk/forumdisplay.php?f=12)
-   -   van staal/repair (http://www.striped-bass.com/Stripertalk/showthread.php?t=34877)

jim sylvester 09-26-2006 04:25 PM

bryan,
i must say....I can shave in the reflection off this thing......can't wait to drag it across a couple of rocks


tomorrow-sunday for me

RIROCKHOUND 09-26-2006 04:29 PM

OK. I'll keep eyes peeled

Maddog;
Nope, Ebay in mint when I acquired it
Annual service yearly
4 seasons 1 problem
probably 80-90 trips/yr with it rest of the time I fish convench

good luck

maddog2020 09-26-2006 04:33 PM

Oooops Jim S.- saw that after I posted..... lol.

Shave off the thing?! You must have the silver. :D

Mine are black...... different shades of black.

piemma 09-26-2006 05:38 PM

Quote:

Originally Posted by maddog2020
jim sylvester & piemma: couple of questions for both of ya:

Were you the original registered owner?

How old was your reel?

I hear lots of great stories about VS. Unfortunately I know of some that weren't quite as good of an outcome. :( These aren't stories - I have facts.

thanks,

Mine was new. Wife and kids chipped in and bought it for me for Xmas 2 years ago.

maddog2020 09-26-2006 05:53 PM

Was the warranty card empty on that mint one off Ebay, Brian/RIRH?

Being the original owner seems to be a good thing. ;)

I know some people use the reels and never send in the card.

RIROCKHOUND 09-27-2006 07:31 AM

Never sent it in with a card, just sent it. Dont think the original owner ever registered it/fished it
Jim.. Slow... back out tonight....

jim sylvester 09-27-2006 09:36 AM

Quote:

Originally Posted by RIROCKHOUND
Never sent it in with a card, just sent it. Dont think the original owner ever registered it/fished it
Jim.. Slow... back out tonight....

maddog (woof woof)
if you are the original owner...send in the card...that way your covered

If you purchase it used and the card is not filled out....send it in without the card like bryan did...you may get lucky..
overall, the people at van staal are good people and want to help because they know the sickness we have...and the money we spend

bryan...say it aint so
I'll be out tonight...come find me

RIROCKHOUND 09-27-2006 09:52 AM

Dink-fest... I HATE catching dinks and losing eels... worse than losing eels to bluefish!
I'll keep an eye out...

VS people have been very good to me and very easy to deal with both on the phone and emails... :huh:
just one guys experience

tattoobob 09-27-2006 03:25 PM

Quote:

Originally Posted by Redsoxticket
The VS warranty was lifetime, now it is limited to only one year.

http://www.vanstaal.com/Warranty.html

It is limited to 1 yr. if you don't have the yearly service done

tattoobob 09-27-2006 03:27 PM

Maddog, the only thing I can think of is the guy who owned it before me had to pay for the replacement?

maddog2020 09-28-2006 02:33 AM

Sorry - I was out fishing for once. ;)

I ran into several guys toting VS 150's just at about sunset - first time I have seen THAT many guys fishing them ..... lol. Must be a good spot. :) Lots of bait in the water - bunch of schoolies for the most part. That any one here: Gloucester/Rockport area ~5:45pm?

Ok, I know the next person who gets this older style 150 isn't going to NEED that many parts. ;)

Dan @ VS customer service is great - nice guy to chat with. The new gal is being trained and will replace Dan (suppose to retire w/in the next yr). I'll find out today around noon how things go. ;)

striperondafly 09-28-2006 03:51 AM

I have a problem with mine - its in the bottom of Barnegat Inlet :conf: :crying:

dredey 09-28-2006 01:06 PM

i sent mine in yesterday. the clock is ticking.....

vanstaal 09-29-2006 03:24 AM

I sent my VS out overnight was there @ 645 the next day i recived it back Fri am @ 930am that is service with a bunch of new parts inside.
39 hours turnaround time wow!

maddog2020 09-29-2006 06:43 AM

Greeeeeeez - I must smell. :(

What time of month was that vanstall?

Hopefully my reel will be here today - expected it YESTERDAY (it was more like Sept 13). Mind as well have been a Friday the 13th..... lol.

vanstaal 09-29-2006 07:28 AM

the begining of this month i had call them first and the told me to overnight it cost 85.00 with insurance.

maddog2020 09-29-2006 10:44 AM

Ah, OK - you left out the $80 part .... LOL.

Looks like I'll be using something else this weekend. :(

Some problems occured. Van Staal IS trying to become better w/ their service record. Many great stories of them going out of their way to help us and I am going to let them learn from their errors and improve. I voiced my opinion about things to Dan and have to have faith that they won't happen again.

I could bash them, but why?! I can't take another reel out in the surf and get soaked silly and just keep using it as it is w/out rinsing it off. :)

There is always the Daiwa Saltiga & Zeebass to try next if all fails. ;)

vanstaal 09-29-2006 04:57 PM

I could use a handle 300 gold does anybody have one ?


All times are GMT -5. The time now is 03:16 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2025, vBulletin Solutions, Inc.
Copyright 1998-20012 Striped-Bass.com