How long did you VS Service take?
 

Mines been out since 2/12...

Mine has been there since 2/15 according to my delivery confirmation. No word yet. I was planning on 5 weeks so the countdown is on.

Sent mine in on 12/22. Got it back on 1/15

I sent mine in about 3-4 weeks ago. I wouldn't be surprised if I wait another couple weeks. It's gonna take longer this time of year. Next year I'm going to try and send it in January.

Yeah, my wife kept telling me to send it in earlier... I HATE it when she's right. (which is quite often)

Sent it out late November and got it back in three weeks. Problem now is the drag came back AFU, so it needs to go back again. I just ordered a new spool, and hopefully that will help the drag problem. I will send the whole mess back next fall. Has anyone sent just the spool out, or do you need to send the whole thing? Don't want to risk a long turnaround this time of year.

I would call VS to ask about the spool. I've had to call them on a couple occasions. You'll often get voicemail but they will call you back quickly and I found them to be very helpful.

I'd b#tch about your experience with the drag. You should be able to send it back and get priority service over everyone else for free.

Thanks...
 

I needed something else to worry about.:eek:

i called them for an extra top knob for my VS250 and had it in 3 days. They did a great job on my reel. The list of parts they replaced was like 36 or 37 different pieces.

Actually when i called vs to see when reel was due back,they checked and said they did'nt have it.They checked the tracking ## and saw it left ct. 10/21 and got to ups in Hodkins,Ill at 2:21 am on 10/25.then it vanished.Long story after i found out it was stolen,not a good feeling.

Sounds like some of you guys are cutting it close, season is just around the corner.

If I was ever lucky enough to have a VS and needed service it would go back the day after the season ended.

I shipped my VS250 to VS via US Mail. I insured it for $1000. Cost like 8 or 10 bucks. I was hoping it got stolen. I could have bought 2 used VS on EBay.






































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Mine took 7weeks, sent out jan20th

got mine back in 4 weeks sent it out in the first week of jan. the list of parts was unreal, basically they replaced the drag system and the line roller. Quick good service well worth the yearly service charge.I don't get why some guys don't bother to send there's in?I didn't even Know my drag needed to be replaced it must of got water in it at the end of the session because I have only had it for one year.

I am going to call tomorrow I never got a Confirmation email, I sent it US Mail and insured it for 800 bucks, I sent mine in around 2/15 and I got the confirmation in 2 days that it was there but I feel safer if I call

Didn't realize I was supposed to get confirmation... I'll be calling too. USPS says it was delivered (yeah, i insured too)...

Is this a confirmation email from VS or USPS? If it is from VS that would be new, I've never heard of that before.

Definitely if possible send it earlier rather then later, most years it seems to take a month or a little longer if they receive the reel after New Years. I bet that's approximately the time most NY and NJ reels start pouring in to the factory...

My delivery confirmation was from USPS.
I recently sent an email to VS via their website and inquired about my reel, they responded the same day indicating that it should ship to me the week of the 27th. If it does, that will be 6 weeks.

my confirmation was from USPS

That's what I figured, it was just a little tough to tell from the posts where confirmation was coming from.

Mine was from USPS also and it was there in 24 hrs. I just want my reel back. I think it was Feb 15th But I have to check and see.

Sent mine on Feb 15th. I called on Monday and they are 5 weeks out. Should be here by mid-next week.

Thats not entirely true.I haven't sent mine back yet.

I found my shipping slip and here is the comfirmation info:
Label/Receipt Number: 0305 2710 0002 2912 7836
Detailed Results:

Bullet Delivered, February 23, 2006, 10:19 am, TULSA, OK 74115
Bullet Acceptance, February 21, 2006, 3:53 pm, BILLERICA, MA 01821.
I should be getting it April 1st week

got it!
Went to work Sat am and it was sitting on my desk.
Made my day.

Great Maybe mine will be here next week, I am going to send it in right after thanksgiving next year, not that I need it now I just don't like to not have it for five weeks