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st croix rod warranty
anyone ever return a rod to them? Its seems pretty straightforward on their web page.
Had a bunker under the boat today and pull it under the hull, snap! I almost $hit. Never broke a rod in my life. Something must be wrong, no way should it have broken. |
If its not under warrantee they'll offer you a new one for about $60.
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Quote:
That dog cost me $140 |
ES44 - go to the web site. It wont cost you $140. From what I understand, you can send it back and get a new one if its still in the warranty period: here is the text...
GOLD STAR SERVICE PLAN Ahh..but what if you’re not registered as the original owner of the rod. Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. No worries. St. Croix’s Gold Star Plan eliminates the uncertainty of a dubious warranty claim. Here’s what to do. 1. Return your damaged rod to St. Croix. Use our Discount Shipping Program to save money. 2. Include a note requesting our Gold Star Service, along with a check for $50 to cover the repair or replacement of your rod. Our Technician will determine whether to repair or replace your rod keeping in mind we’ll only repair it if we can make it perform like new. 3. That’s all there is to it. And there’s no additional s&h charge for customers in the USA. Canadian customers must pay an additional $20 for s&h, and all other International customers must pay an additional $30 for s&h. Good deal !!!!!!!! |
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