Proflowers & UPS
 

What a crock. Decided to try Proflowers online order for the wife's Bday. Ordered on the 8th with delivery the 11th. She's due to leave the 12th for her folks house. Nothing last night so I checked online. Delivery rescheduled for today. She's leaving in about 2 hours. They Better get here! So I check UPS site and see this for tracking:

SHREWSBURY, MA, US 02/12/2010 7:25 A.M. OUT FOR DELIVERY
SHREWSBURY, MA, US 02/12/2010 5:22 A.M. ARRIVAL SCAN
CHELMSFORD, MA, US 02/12/2010 4:32 A.M. DEPARTURE SCAN
CHELMSFORD, MA, US 02/11/2010 8:27 P.M. ARRIVAL SCAN
SHREWSBURY, MA, US 02/11/2010 7:21 P.M. DEPARTURE SCAN
SHREWSBURY, MA, US 02/11/2010 6:03 P.M. ARRIVAL SCAN
SECAUCUS, NJ, US 02/11/2010 2:18 P.M. DEPARTURE SCAN
02/11/2010 11:54 A.M. ORIGIN SCAN
US 02/10/2010 7:11 A.M. BILLING INFORMATION RECEIVED

Well, probably won't show up correctly but it arrived in Shrewsbury last night, departed shrewsbury for Chelmsford, arrived in Chelmsford, departed Chelmsford for SHREWSBURY AGAIN and arrived back in Shrewsbury. WTF???

Just hope when they do arrive they are not (or have not) been frozen! We received a live, flowering plant with all the blooms dying due to having been frozen. We did get a replacement after calling to complain.

Well, they arrived before she left. Not bad service...out of the 2 dozen ordered, they managed to squeak 23 out of the 24 in. :smash::smash::smash: Last time I deal with THEM!

Call and complain you didn't get the full count and you'll likely get a new 2 dozen! You can always say they had evidence of being frozen and didn't last more than a day or 2 in the vase before dropping all the petals..

Why would they go from Shrewsbury to Chelmsford, only to come back??

I just could not figure that one out lol!

Bob you should call and ask them, I bet they would be scratching their heads too. :biglaugh:

Ya know what...I emailed them and told them "23 out of 24 isn't bad" They emailed me back stating to pick another arrangement and they'll ship it out for free. 1 rose isn't worth busting their chops for it...it was the principle of it. Nice gesture, though. Gained a little more favor in my pea sized brain

BT

ya scared the heck out of me cuz I had just ordered for a Satruday delivery in Pembroke .
It is a business so I was afraid it would come late or Sunday ;

too my surprize & relief I received a call around noon //they got there @ 11AM

My kid told me about PF / he has been usung it ... matter of fact he had two orders in . they both got delivered .

hoping your issues was just a combination Cluster F .

I,ll be trying them again .

MIKE