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Tech Support Call Hell


AAAAAAAAAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGG !!!!!!!!!!!!!!!!!

Press 1 for English!

Just so you know all those AAAAARRRGGGSSSS totally screw the browser scaling on my bberry :smash:
Posted from my iPhone/Mobile device

"Please note we appreciate your patience, your call is very important to us"..
"We are experiencing an unusally high call volume"
:bsod:

Somebody still uses Blackberry?

Isn't it amazing that they all say the same thing and are experiencing "unusually high call volume" whenever you're calling, even if its 2 in the morning?

Spence is retro.

I thought this was going to be about pirates...
Posted from my iPhone/Mobile device

Well, Microsoft, so kinda.

The first guy was a little better than me - I'm hoping the new guy is way better than me.

good luck with that

Your call will be taken in the order it was received....thank you for waiting

I think I've called Microsoft tech support once in my life......and they did nothing but charge me $250
Posted from my iPhone/Mobile device

I have never called Microsoft, however when working for a PC repair company geek squad called,I had the privlage of fixing what they couldn't was awesome, they actually cut us a check.
Posted from my iPhone/Mobile device

18 hours now. Today. Not including the 6 yesterday (or Monday actually)

Whats the Problem you are having? A Lot of Geeks on the Website

A (nice) client that had a server corrupt, lost sysvol/AD items, last good backup was early december, last not overwritten backup was middle december, Exchange won't start, files missing, IIS damaged, a few other things. Server kept running until a power outage promoted UPS shutdwon and failed restart end of last week. Worked on it until 3:30 this morning. Now for Round 3

Was that there only DC in the Domain? What roles were assigned to it? Windows Vers.?

SBS = All Eggs One Basket.

Nice, but poor client, could not (or chose not to) afford ongoing maintenance so the last time I looked at the server was probably October, and maybe August before that.

Your Still on the phone? MS sucks. Well they all suck. BTW my instincts on the blue screen of death were right, bad memory.

SBS....haven't touched that for over a decade....yikes! and Even then not very often.

Its amazing where people skimp on the $ and cry when stuff breaks, sometimes the expect magic when there is none to be had.

There are way to many cheap solutions out there for back up and redundancy now a days for people to not explore or engage these options.

My empathy level has steadily decreased over the last year.
Posted from my iPhone/Mobile device

Spence you buy imported English shoes and still use a Blackberry? :)

Good people, hurting in this economy.

I recently had one of our IT infrastructure people tell me the our set up is about 80% "cowboy" and only about 20% done properly - all because of budget constraints...