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"Tape" is just a figure of speech for any even semi-recent camera system. Everything is written to hard drives now, just like the DVR has replaced the VCR at home. I've got a pretty old system at my business and I still get decent resolution with 16 cameras always recording (some of the less busy ones are set to record only when there's movement) with over a month of storage before rolling over.
Like was said, most businesses won't work with you directly. File a report with the PD and they'll get the video.
Theives suck. Hard to believe some are so brazen.
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