We got a new dentist this past year, and the hygienist told me I needed scalings. Scalings are covered under our insurance. I had the scalings done, and about 6 months later got a $585 bill from the dentist for the scalings. Called the dentist and they had put it in again. This went on for a couple of months, then the billing woman at he Dentist told me to call the insurance and complain. I called the insurance and they told me the Dentist office lacked the evidence that I needed scaling based on the notes so they were refusing to pay.
Long story short I talked to the Billing woman and told her it wasn't my fault that the insurance company felt the dentist hadn't proved a need. I also suggested that in the future maybe they should exagerate the need in the notes. The billing woman spoke to the Dentist and they agreed that I shouldn't pay and they cleared the bill
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