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Old 11-04-2016, 09:57 AM   #3
Gloucester2
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Join Date: Jan 2003
Posts: 833
Blog Entries: 1
Send it to Shimano. The turnaround is fast. I had the 20000 and the 10000 and sent in the 10000 after I bent the bail arm - they fixed it up and sent in back better than new. There is a form available on their website to include when you mail in it.
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