SaltyB, I've had a Fin-Nor Ahab reel for 8 years now and never had to have anything looked at other than regular maintenance which I do myself. So, I've never had to deal with the company. Other than the fact that they are very heavy reels, I can't say anything but good things about it. Very easy to maintain. Love the extra large drag (very smooth), no wobble (nice balance).
Like I say, it's been flawless for 8 years so far.
