Striper Talk Striped Bass Fishing, Surfcasting, Boating - View Single Post

Mr. Sandman · 12-15-2003, 10:07 AM

My raymarine was having some problems writing to the C-Map user cards...I tried everthing to get it to write and finally called up a tech support guy in NH. It turns out that C-MAP (made in italy) changed the format of the cards and did not tell all the hardware developers..He said they are making the change to the OS and would FedExed me a a special C-MAP card to upgrade my software when it was done. (about 4 days later) THis was back in May... All is well now. He also questioned me for about 20 minutes on the machine, he said they really like to get real feedback "from the field". To me this is how you make equipment better...find out how it is actually being used by the guys who are using it.

12-15-2003, 10:07 AM	#7
Mr. Sandman Registered User iTrader: (0) Join Date: Sep 2001 Posts: 7,649	My raymarine was having some problems writing to the C-Map user cards...I tried everthing to get it to write and finally called up a tech support guy in NH. It turns out that C-MAP (made in italy) changed the format of the cards and did not tell all the hardware developers..He said they are making the change to the OS and would FedExed me a a special C-MAP card to upgrade my software when it was done. (about 4 days later) THis was back in May... All is well now. He also questioned me for about 20 minutes on the machine, he said they really like to get real feedback "from the field". To me this is how you make equipment better...find out how it is actually being used by the guys who are using it.