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Actually Jenn, the bad case was all server.. couldn't keep orders straight, thumb on the plate, in the food, lick thumb, ugh, our food went to table next to us first, they let her
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Karl...hope you didnt misunderstand....thats why I said notice whats going on......if the server sucks...yeah you'll know it...but I have cooked with some people that couldnt get an order of fries out in less than 20 minutes (it only takes about 3 or 4 minutes)......THATS not the servers fault....but they are the ones that get accused of slow service (because they are the ones the customer deals with)