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Sounds like your trying to describe the line being wrapped up under the spool.Is this a reel with a front drag that you tighten the drag on the face of the spool? if so just back the drag knob(the plastic thing in the center of the spool) off counterclockwise till it comes off the main shaft and then pull the spool off the reel the line is probably just wrapped around the main shaft.Just unwrap it or cut it out then put spool back on main shaft and turn slowly till it drops all the way to bottom of mainshaft and then put drag knob back onand tighten. good luck
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