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Chris,
I have hours on the phone with these people. They tell you whatever you want to hear. And ask you to wait another couple days. When you call backin a couple days, they tell you there was a mistake and it's gonna take a couple of weeks!!!
This has gone on now for 5-6 weeks.
I posted on their forum, and someone gave me a Dell executive's personal e-mail. She was not to happy about it, but I would not tell her who gave it to me.
I think it has been resolved now, Either that or everyone I know including you people are going to get her addy too!!!
;-)
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