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CustomMarineProducts · 02-07-2004, 09:18 PM

What is wrong with this country??
I have just spent 6 weeks trying to get Dell to honor thier warrantee, and still really have no end in sight.
Today a tried to buy a steering wheel for my Son's Playstation II. I go into Electronics Botique in Warwick, and the guy that is supposed to be helping me is playing Nintendo! He cops an attitude with me because I am bothering him by asking him about the Steering stuff. I figure screw you, and tell the manager on the way out they just lost $150, because of thier piece of #^&#^&#^&#^&e salesperson.
So next I go to Game Stop (in the Christmas tree store lot on rt.2.)
I am checking out and the guy says, "Do you know about our return policy"? No, pray tell me.
"Well, you have 7 days you can exchange that if it doesn't work, but you can't return it" What?? "Yeah, if you don't like it, you can't bring it back., we don't take returns on our accessories." And if it breaks, you have to take it up with the manufacturer!!

What ever happened to customer service?? This country is going to Hell.

02-07-2004, 09:18 PM	#1
CustomMarineProducts I'm not from here iTrader: (0) Join Date: Jan 2004 Location: Putnam,CT Posts: 102	Country going to Hell What is wrong with this country?? I have just spent 6 weeks trying to get Dell to honor thier warrantee, and still really have no end in sight. Today a tried to buy a steering wheel for my Son's Playstation II. I go into Electronics Botique in Warwick, and the guy that is supposed to be helping me is playing Nintendo! He cops an attitude with me because I am bothering him by asking him about the Steering stuff. I figure screw you, and tell the manager on the way out they just lost $150, because of thier piece of #^&#^&#^&#^&e salesperson. So next I go to Game Stop (in the Christmas tree store lot on rt.2.) I am checking out and the guy says, "Do you know about our return policy"? No, pray tell me. "Well, you have 7 days you can exchange that if it doesn't work, but you can't return it" What?? "Yeah, if you don't like it, you can't bring it back., we don't take returns on our accessories." And if it breaks, you have to take it up with the manufacturer!! What ever happened to customer service?? This country is going to Hell.