Quote:
Originally posted by Bliz
Toby,
What changes has Orvis made?...
I just got the Proguide Bootfoot this past season, and would hate to think that they will not honor returns...
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it is no longer a free exchange. you now must get them repaired at your cost or you can get a new pair at a discounted price. i talked to an Orvis representative last night. you can ship your old pair back to them and they will give you a 100% refund of original purchase price because of the satisfaction guarantee they have. they person said it will be about 1-2 weeks for me to receive a refund check. now i'll have $315 to spend on a new pair from another company.
