IN 1991 I TOOK A FORD F-150 TO THE STATE OF CT. ARBRITATION BOARD.I HAD FULL DOCUMENTATION ON ALL THE PROBLEMS AND DATES OF SERVICE.ALSO GOT HOLD OF ALL FORD SERVICE BULLITINS ON WHAT PROBLEMS THAT PARTICULAR VEHICLE WAS HAVING.FORD HAD A REP THERE ALONG WITH THE SERVICE MANAGER FROM THE DEALERSHIP.I PRESENTED MY CASE TO THE PANEL AND THEY AGREED WITH ME.ABOUT A WEEK LATER I GOT NOTICE FORD WOULD BUY BACK THE TRUCK WITH ALL IMPROVEMENTS (SNOW PLOW,RACK.RUST PROOF,HITCH,ETC.LESS MILEAGE USED).IT TOOK ABOUT A MONTH THE DEALERSHIP TOLD ME TO BRING IN TRUCK AND THEY HAD A CHECK FROM FORD WAITING.GOOD LUCK
