Exactly why we have voicemail. I was on call often at the old job, also in IT, if i was busy or in the middle of something, I would let the call go through to VM, I would check the message immediately but I was not about to drop whatever I was to doing to connect a user in California to a printer in Waltham. (90% of the time all they had to do was log out and back in, because they were already setup for this.
But were too afraid to ask the supervisor for assistance, so they would just call the on call phone.) The Nerve of those Bastages.
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