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You cracked an ugly stick? You must have been wailing on the thing or perhaps it was already cracked.
If I hang up, I'll try to pull a bit at a few different angles and if that doesn't work I'll tighten the drag, hold the line and pull straight back until the plug is free or the line snaps.
Most nicer rods and customs have a warranty, at least on the blanks. If less expensive rods work for you there's nothing wrong with buying a new one here and there. The customs are more of an investment, a rod you'll have for a long time.
-spence
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