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I scream
I yell
I dictate to them the meaninglessness of their job.
and I usually get what I want.
I think the Indians take customer service to a new level and cannot hang up etc where if I did what I did to an american I would get a world of cussing and hung up on.
As long as you can dictate exactly what you want and dont budge or waiver for a second, then you can usually get what you want. (this works for Dell ALOT)
On the other hand, as bad as foreign support is, there is alot worse.. Without being offensive, there is a certain demographic/sex combination in this country that i shudder if I get on the phone for support. Give me the foreigner any day over that.
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