Striper Talk Striped Bass Fishing, Surfcasting, Boating - View Single Post - Shimano platimum service de-railed?

JoeP · 01-31-2006, 10:34 PM

Here's an update as well.

I just received back a few of my reels for service.

I sent in 2 Stella's & 1 Stradic to Shimano. None were having problems, I just wanted a factory cleaning. Shimano charged me $0 for the 2 Stella's (they serviced them and changed a few bearings), but it was their first factory cleaning even though I've had them 2 years. They charged me $20 + $5 shipping to service the Stradic (they again serviced it and changed a few bearings) even though it was a little over a year old. However, the Stella's were sent back within 48 hours with the Platinum Service; the Stradic took a few weeks.

I sent in 1 Saltiga and 1 Capricorn to Daiwa. The Saltiga was not having any problems, I again just wanted a factory cleaning - the Capricorn's gears were a little rough from getting dunked. Daiwa charged me $0 to clean and service BOTH the Saltiga and the Capricorn. Both reels are 2 years old. Both reels came back in a few weeks.

Overall I am happy with both Shimano & Daiwa.

01-31-2006, 10:34 PM	#5
JoeP Registered User Join Date: Jul 2004 Location: RI Posts: 429	Here's an update as well. I just received back a few of my reels for service. I sent in 2 Stella's & 1 Stradic to Shimano. None were having problems, I just wanted a factory cleaning. Shimano charged me $0 for the 2 Stella's (they serviced them and changed a few bearings), but it was their first factory cleaning even though I've had them 2 years. They charged me $20 + $5 shipping to service the Stradic (they again serviced it and changed a few bearings) even though it was a little over a year old. However, the Stella's were sent back within 48 hours with the Platinum Service; the Stradic took a few weeks. I sent in 1 Saltiga and 1 Capricorn to Daiwa. The Saltiga was not having any problems, I again just wanted a factory cleaning - the Capricorn's gears were a little rough from getting dunked. Daiwa charged me $0 to clean and service BOTH the Saltiga and the Capricorn. Both reels are 2 years old. Both reels came back in a few weeks. Overall I am happy with both Shimano & Daiwa.