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got mine back in 4 weeks sent it out in the first week of jan. the list of parts was unreal, basically they replaced the drag system and the line roller. Quick good service well worth the yearly service charge.I don't get why some guys don't bother to send there's in?I didn't even Know my drag needed to be replaced it must of got water in it at the end of the session because I have only had it for one year.
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