I got bent over once at Wildwood, right before leaving for BI. $54 to spool a VS200 w/ PP.
They did tied on a leader for me

Which the knot let go, on my 2nd cast and shot a custom plug 300 yards into the blue. Leader went 30ft, came back w/ a pigtail
Threw out their stupid customer card right there

If you cant tie a knot, dont offer, even though I should know better