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Originally Posted by RIJIMMY
Got rear ended last night, driving our car thats 3 months old. Guy bumped me from behind while I was pulling out.
minor damage, but sucks since the car is new. Luckily, I havent had any accidents in like 20yrs, I just want to make sure I am doing teh right thing so I can get it fixed.
I got all his info, he apologized about 20 times. No cops came, we drove away.
I called my insurance co, they said call his unless I want to file a claim with them. I called his, gave them all the info. The girl that took the info seemed like a ditz which didnt make me feel too confidenct. She said that someone will call me in 24hrs to formalize the claim. So, whats next? Do they do an appraisal? How do they determine fault?What if the actual costs are more than the appraisal? Any help is greatly appreciated. i felt pretty dumb that I wasnt sure what to do.....
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I tell this to everyone who knows they are NOT at fault.
DON'T MOVE THE VEHICLES!!!
CALL THE POLICE AND HAVE THEM TAKE A REPORT !!!
GET NAMES AND PHONE NUMBERS OF ANY WITNESSES
Stories can change a few days later !!!
Also, Don't let anyone from an ins co. tell you where you have to get the repairs done (one of their referal shops)
It's your right to have it repaired at any licensed shop of you choice!