Striper Talk Striped Bass Fishing, Surfcasting, Boating - View Single Post

shadow · 11-08-2006, 09:32 PM

van staal policy is sort of screwed up the warranty should be longer then one year,you should be contacted for any out of pocket repairs,never mind $50 plus parts.I have a love hate relationship with van staal there great reels when there working well, yet in the first year mine had water in the drag,when sent back it was repaired at the service charge of $36 the whole drag system replaced

this year I have a few minor things that need to be seviced so I need to send it back agian this year so far in 2 years it has been in need of new parts that if the warranty was longer then the one year I would not have to pay anything I think a better warranty on a reel that is $700 is not to much to expect.

11-08-2006, 09:32 PM	#8
shadow Registered User Join Date: Nov 2005 Location: New Haven Ct Posts: 957	van staal policy is sort of screwed up the warranty should be longer then one year,you should be contacted for any out of pocket repairs,never mind $50 plus parts.I have a love hate relationship with van staal there great reels when there working well, yet in the first year mine had water in the drag,when sent back it was repaired at the service charge of $36 the whole drag system replacedthis year I have a few minor things that need to be seviced so I need to send it back agian this year so far in 2 years it has been in need of new parts that if the warranty was longer then the one year I would not have to pay anything I think a better warranty on a reel that is $700 is not to much to expect.