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I bought an new old stock VS off Ebay and had the thing sieze up the first year...sent it in and only had the basic charge to fix.
Bought a Calcutta 400TE at SWE and had the free-spool lever break after one season. sent it in for service and Shimano sent me a brand new reel.
So I'm pretty happy with both companies for now. But even with the premuim price I can see how it would be difficult to provide top shelf service for very long.
-spence
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