This morning started out just perfect. Had a great nights sleep and decided to go out for a breakfast. (something I rarely do)
On the way I stopped at a Tedeschi's (on Rt 138 in Stoughton) and picked up the Sunday paper. Since there is a Dunks in the same store I decided to get a cup of coffee to have after I got back home. I ordered and paid her with a $20. When I got my change back she handed me 7 $1.00 bills and the change. I questioned her about it and she got a little flustered. (now mind you she had a name badge on that said manager) She took the bills and recounted it, then added 2 $5.00 bills but removing a $1.00. Now she speaks to another manager in the office (8' away in plain sight) about needing more bills to make change. The other woman (also a manager according to her bagde) comes out and asks how much money I gave her. I said "a 20 ". The other woman said "a 10 ". I said "No a twenty dollar bill ". The second manager then asks for my phone number saying she will review the tape later incase I was wrong. I said fine. (still maintaining my composure)
She grabs a piece of paper and then asks for my license......This is when I lost it. I let the F word fly, saying" this is F in stupid. You are treating my like a criminal" I also told her this was the last thing I will buy from Dunkin Donuts ever again. I requested the owners name stating that I am going to write a letter. The second manager gave me the branch managers phone number and stating that the manager wa on vacation at the moment. I asked for the store owners name and address again and was told " I don't know. I'm just here filling in".
I am going to send a letter to their corporate office letting them know what happened and how they just lost a customer who probably spends over $800 with them over over the course of a year. I knew exactly how much money I had in my pocket as I had counted it before leaving the house. And she was WRONG>