If this is a reel you've put a few miles on it is possible you've worn out the worm gear. Cut the line so you can crank the reel freely. Cranl looking down on the LW and watch if the line feeder guider spends an extra second on the side that is building up the line. Keep cranking as it may not happen every time. Sometimes the line guider immediately changes direction when it gets to one side and when worrn, it may pause a bit before turning the other way. This pause is what lays the line higher on one side.
I have actually worn out a few more worms than pawls on my Abus
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