Quote:
Originally Posted by Pete_G
Bottomline is manufacturers, plug builders, and anyone else simultaneously enjoys, but more often then not fears seeing their name mentioned in forums, even when it’s good. It’s too bad because most come to the conclusion (and they’re right most of the time) that no response is a better response. Which really defeats the whole purpose and positives of online forums.
I hindsight I probably shouldn’t be responding to this thread now… 
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Ducks falls from the ceiling. It is unfortunate but this is often true. How does one fix / prevent / get around this? Not sue but I "THINK" the answer has been successfully applied by certain companies "INVOLVED" in the community. I say think as my experience in this regard is pretty limited to here on S-B. Just a couple examples of places that can weather a negative blurb rather swimmingly are SWE and M&Ds. Cases where something's wrong are extremely rare and usually zero fault of the shop but a fully supportive and RATIONAL response from levelheaded members of the community (and level headed responses from the shops themselves) puts a positive light on doing business with that place. A legitimate turning of a negative into a positive...