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I've had the internet phone sevice for 2 yrs. When it was first installed I had BS every week. They came out and tried new modems, new cable connectors, replaced the cable from the pole , signal booster etc. By the time the holidays arrived which was 1 month still trouble. When the phone went out no out going calls, sometime incoming only. Wife got fed up wanted the old phone service back. I called comcast and finally got to speak to a field rep. He personally came out with a tech and troubleshoot the problem. Still NADA. I casually mentioned that the common denominator with the problem seemed when the wind blew. they went up on the pole and check the pole connections. They found corroded connectors. They replaced the connectors and all is well. They told me because the old phone system was analog and it didn't have to be that critical to have super clean connections. The added resistance from the corrosion was the reason digital phone service was intermittent. I figure I would give you my problem solver. Maybe this can help you out. Good luck.
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