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Hopefully a new phone will solve your problem, Tattoobob. The Comcast service guy (most of them ar contractors) came over yesterday and fixed my phone problem. Nice guy and very professional. He figured out my problem in a second and told me how to fix it myself next time. All that needed to be done was to reset the modem. I have to do that all the time for the computer anyways, so no big deal. I'm still p.o.'d that it needs to be done at all, though. I told the guy about my cable problem and asked if we could get a new box. He switched the cable box out without a question. I'm still going to switch to Verizon when it's available, but at least the guy I dealt with yesterday was great compared to all the other bozo's Comcast has sent over in the past.
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