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He figured out my problem in a second and told me how to fix it myself next time. All that needed to be done was to reset the modem. I have to do that all the time for the computer anyways
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And people are suposed to find this acceptable? If you bought a car and the car would'nt start all the time, and the mechanic told you to take the battery out and put it in to reset it would you go for that as well?
That what you get for technicians, that have no clue.