Quote:
Originally Posted by striperman36
I unplug for fifteen seconds my modem let it boot and then the router every sunday morning. There always seems to be some maintainence going on in my area.
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I had the same problem and I was told that when they update the digital phone, they send messages through the modem and then it needs to be re-booted. After I started having more problems with one of my cable boxes, I learned that it was the drop line into my house that was causing problems, and not the modem. This took 3 months and 5 visits from technicians to figure it out. Comcast has a bunch of contracted techs that don't know what they are doing and the people on the phone are even worse. If you need to have a service call, ask for them to send someone who actually works for Comcast and not a contractor.