I am a DCSE, and there have been many issues reported with the Dell Battery packs. You may want to contact Dell and maybe exaggerate your issue to them.
http://www.dell.com/content/topics/g...us&l=en&s=corp
The new and improved battery does work better, but it won't take long before it's life gets shorter and shorter until it stops holding the charge.......and batteries aren't cheap either.
