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well it's out of the fireplace and I've gotten to the motor auger collet where it comes out of the gearbox. I've vacuumed out the entire chute and have backed up the motor with a pair of water pump pliers by hand about 2 full turns. I can't get at the inside of the auger but it will start and run and every time it gets to the same place it stops completely. Frig this I called the stove guy and let him screw with the thing it's still under warranty. At this point I don't see how any pellets inside can be forcing it to stop after going backwards two turns. No you can't run the motor auger in reverse. It's a beotch to get at too. 1/8 turn at a time with a pair of pliers. I've even vacuumed out the auger at each turn too and I don't think theres any pellets left inside the thing.
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