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Then there's the disposability factor.
If you sell a product that is maintenance free, and guaranteed to last a lifetime, what are the odds that the customer will come back more frequently than if the product needed cleaning, recalibrating, parts replaced or entirely replaced?
Unfortunately, when you build the best product, you have to work even harder to attract repeat customers, unless they return for smaller items.
Most everyday products built today are built with an "obsolete" fact built in, so you WILL have to replace part or all of the product within a limited timeframe.
That's why I learned how to do basic (and I mean basic) tuneup/cleaning of all me reels. I don't want to have to rely on someone else to do what I can do myself.
Remember when Penn really used to be a product you could always count on?
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