Thread: Oil Company
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Old 05-13-2009, 03:24 PM   #18
PaulS
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Quote:
Originally Posted by 5/0 View Post
I hate to say it but that's a tough call for your oil co.to not to bill you,yes you had no heat due to the mishap but the bottom line remanes the same,you have no heat.
So you contact your Oil Co. tell them that your furance isn't working so they send out a Tech to find the problem, he trouble shoots for a few mins and figures out it's just a simple flip of the emergancy switch it may have took him only a few min but he got you back on line,that is billable.
Even though it was a quick fix for him but it was still hard enough to stump you Guys.

I don't know how far he/she had to travel,but it's time on the road & most service co.s charge for travle time and at least a half hrs labor no matter how simple the problem was.

Some Co.s will try to work with you and trouble shoot over the phone,I know,I do.I try to help you out as much as I can so I don't have to go,belive me I have some good ones



5/0
I don't necessarily disagree w/you. The place is about 5 min. away. If they said give us $50, I would have agreed but they never responded.
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