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When someone is doing that they are trying to get a rise out of you...if he gets that rise ...... "He Wins" ......and you get shown the door. Just calmly say That you will get your supervisor to assist him further and walk away.
as much as the guy needs an Ass-Kicking...you just can't do it in the capacity of your job. and he knows it.....why do you think he 's giving chit to a 6'7" - 300lb man......because he knows you won't touch him....or he'll sue.
If we could burn A-Holes for fuel there wouldn't be an energy crisis....
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