Quote:
Originally Posted by FishermanTim
You could ask "the powers that be" to show you in your employee handbook exactly where it states that your job REQUIRES you to take verbal abuse AND profanity from customers? Unless you were working for some 1-900 fetish phone line, I would be willing to say it doesn't.
That's when you mention "wrongful termination lawsuit" and how you know of a similar case where the employee won big $$.
Once again, good luck!
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Be careful with advise like this. The "employee handbook" may not say that you have to take that kind of abuse but it will also say that you can't say anything to a customer that is disrespectul and I'm sure use of profanity with customers is not tolerated. I would also be careful how you handle anything with Lowe's from this point on. You don't want to do anything that might motivate anyone there to try and keep you from collecting if you need to go down that road.
Good luck with whatever you choose to do. I'm sure things will turn around quickly bud.