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Larry sorry to hear the news. No one person makes enough money to ever take that %$%$%$%$ from a customer. I am always in the customers house dealing with them, and as soon as it get to the point where I am gonna punch u in the face, I walk away telling them someone will be back. I get in my truck and leave. I call a foreman and tell em to go talk to the customer and then send someone else to do the job. I have the right to be treated with RESPECT. People should learn to not bite the hand that feeds them. It's too bad in this world that managers no longer stick up for employees..
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