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saltwateredge · 09-13-2010, 02:37 PM

Glad to see some taking advantage of the new shipping policy. We're going to try and make it even a little better by offering free UPS Ground service (better tracking) in most instances. USPS does move on Saturday so for friday orders that may still be the best option.

As evidenced by this thread, The SWE and Edge Angling still isn't perfect and we do make mistakes (as we're sure some here have experienced). We're working hard over here to improve and dedicate our resources directly into improving service and customer experience. The new Free Shipping over $25 (used to be over $150) is an example of this approach.

Thanks again to everyone for their support and feedback both positive and negative. All of it helps us to improve.

09-13-2010, 02:37 PM	#7
saltwateredge Registered User Join Date: Aug 2008 Posts: 129	New Shipping Policy Glad to see some taking advantage of the new shipping policy. We're going to try and make it even a little better by offering free UPS Ground service (better tracking) in most instances. USPS does move on Saturday so for friday orders that may still be the best option. As evidenced by this thread, The SWE and Edge Angling still isn't perfect and we do make mistakes (as we're sure some here have experienced). We're working hard over here to improve and dedicate our resources directly into improving service and customer experience. The new Free Shipping over $25 (used to be over $150) is an example of this approach. Thanks again to everyone for their support and feedback both positive and negative. All of it helps us to improve.
	Chris Chobot "Comp-utaaahhh-Guy" Saltwater Edge www.saltwateredge.com