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Some postal workers are totally customer friendly and some are ball busters. No doubt some are disgruntled about something at work and take it out on the customers. Overall , the ones at my post office are very good right now. That changes with time though. I remember about 6 or 7 years ago , we had the wicked Witch too.
You may be screwed on the missing package exceot for the PayPal protection. Other than that , I doubt you'll get anywhere with the post office. I once shipped a package the receiving party claimed they never got. I put in a claim on the insurance I had purchsed at the PO. After like 6 weeks I got a rejection on the claim because the receiving people refused to sign a form saying they didn't get it! They didn't mind stealing from me but they weren't going to lie on a Post Office form and face the FBI. It was so obvious they had stolen the package but the post office just said no insurance payoff and bye bye.
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