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one drastic thing you can do when all else has failed....
is to go into your printer files and delete them all
As long as you have the working install disk available that is
then go into control panel-> system, device manager >
scroll down to printers, and find yours... and then delete it...
now your ready for a fresh install but first, you reboot with the
printer disconected [of course] and see if it shows up on the list
which it should not....
make sure all printer files are gone... not your documents!
just the files that run the printer,,,so you'll have no conflicts
then plug it in and reboot to rediscover it or go to control panel
and click the add new hardware....same difference,
and when it asks for a CD rom
re install the drivers using the disk provided ....then reboot
so everything done is SOLID ....and go from there... testing
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