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Andy, make sure she makes an insurance claim. You should be covered under your own policy, but use this to force the issue of getting the roof repaired. Re read your lease. It's not like this is the only ice dam claim the adjustors are seeing..... In insurance, misery does like company in terms of settlements. Just don't accept the first one.
Anyone with damage should be documenting everything from cost of buckets to calcium chloride. Photos too. In your case, Andy, you could make a case for witholding it from the rent....
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