I don't know how they will treat you on the 10000SWS but I have sent back a 700TE,700B and a 700CT they only charged me $35.00 for S&H turn around time was like 3-5 weeks(it's been a while) anyway they sent the reels back with a inventory list of the parts they replaced.
Bottom line I think you'll be pleased with them,BTW good luck with your new reels
5/0