[Raider Ronnie]

Originally Posted by PRBuzz

I still think that after the design engineers design, build a prototype, they should they should be required go out and perform mock service/repairs: any time you have to design a specialized tool to perform a service BAD DESIGN, any time you have to remove the engine to change an oil filter or a spark plug (or any other external engine part) BAD DESIGN, any time it costs $200 to change a $3 part BAD DESIGN

One of the headlamps blew in my SRX: parts $6 bill $200, they had to disassemble the entire front end to get to the bulb!

Phil,
It's all in their plan.
Keep all work ( & $ ) in house !
Computer software that non dealers can't access is one example !
Also, you think removing bumper and a few other front end parts to change your bulb is bad guys with ford super duty deisels really have it bad when the need engine work, gotta lift the cab & nose off the truck to work on that engine !