Thread: The Go Pro
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Old 04-05-2011, 01:34 AM   #16
BasicPatrick
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Location: I live in the Villiage of Hyannis in the Town of Barnstable in the Commonwealth of MA
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An update. I received my Go Pro Hero HD and then got the accessory LCD screen "BakPac" because there is no viewfinder and I plan to set up some funky angles and do not want to have to guess.

I had many issues with the brand new camera and the "firmware" install for the LCD Screen that I stopped using the LCD Screen. I then found many issues with just the camera and it seems there are many people making the same complaints on some of the online Go Pro Forums.

I finally had time and called the company and within ten minutes had a return authorization number for the camera only. I sent it to California via post office priority mail (2 day) and Go Pro received the camera, tested it and had a new camera to me in LESS THAN A WEEK from my phone call. In today's world of piss poor customer service that impressed me.

I now seem to have a working camera and LCD and now can get out there and use it.

"It is impossible to complain and to achieve at the same time"--Basic Patrick (on a good day)

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