Quote:
Originally Posted by ecduzitgood
I hope you are right but the over 800 views and some of the negative replies makes me think some damage has been done.
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You know, I've been thinking about this, and you may have a very valid point.
About a month ago, there was a thread started on SOL where someone complained about going into a Canal-area shop---he didn't name it as I recall--and feeling "neglected" because a bunch of guys were standing around BSing with the employees, instead of greeting him.
I've noticed that change in atmosphere in R/T, that I mentioned, which started about the same time. At least when Tom, the owner is in the shop. I'm thinking that a day or two after that thread hit the internet, the staff at R/T had a meeting, and Tom laid down new rules, about not looking like it's a old-boy network in there, especially as the summer trade is starting.
So maybe today, Tom will sit down with his people and discuss being a little more discrete with suspected shoplifters, and tell them to have the courtesy to say "sorry for the inconvenience" if everything checks out OK.
I highly doubt that people who would normally stop in as they arrive on-Cape are going to stay away because of this.